Virtual receptionist & answering service · South Florida
A virtual receptionist that answers your line when you can't, asks the right questions, books the job and sends the hot calls straight to you.
What it looks like
Thanks for calling [Your Company], this is the front desk. How can I help?
Hi, my AC stopped blowing cold air and it's 88 in the house.
I'm sorry, that's miserable. Are you in Palm Beach County?
Yes, in Jupiter.
Good, we cover Jupiter. I can get a technician out tomorrow between 8 and 10 AM. Would that work?
Yes, please.
You're booked. You'll get a text with the details, and the technician will call when they're on the way.
An example of how a call can go. Your receptionist uses your company name, your services and your service area.
How we set it up
Your services, hours, service area, prices you're happy to share and the questions you always ask.
We write how it answers, what it asks and when it hands off. You approve every word.
Real test calls until it sounds like your front desk and handles the tricky ones.
It answers your line, books the jobs and sends you a summary. We keep tuning it.
Lead systems & automations
Every call, form and message lands in one place, gets a fast reply and gets followed up until it's booked or closed.
Every lead in one place, so nothing slips through the cracks.
Every lead gets a fast reply and steady follow-up, automatically.
Answers, asks the right questions and helps book, day or night.
Nothing runs on its own until you've approved the wording and we've tested it with you.
Market Takeover adds your content, ads, website and reporting, all run by one team.
FAQ
It's friendly and clear, and it never pretends to be someone it isn't. If a caller asks, it tells them.
It hands the call to you or your team right away, or takes a message and texts you the details if no one can pick up.
Yes. It books into the calendar you already use and sends the customer a confirmation.
No. It only says what you've approved. Anything else gets passed to your team.
No. Your number stays the same. Calls you don't pick up, or calls after hours, go to the receptionist.
Pricing is being finalized now. Book a strategy call and we'll give you a straight quote for your business.
Works well with
A short call. We'll tell you what to film, what to fix first and what it costs.
Rather talk now? Call (561) 363-9573.
